The Role
Working closely with the Registered Care Manager, you'll play a key role in managing the client journey from initial consultation through to ongoing reviews, ensuring every client receives a personalised service that exceeds expectations.
Your responsibilities will include:
- Carrying out new client consultations and care assessments.
- Developing, reviewing and auditing person-centred care plans.
- Building strong relationships with clients, families and healthcare professionals.
- Supporting, mentoring and supervising our Care Professionals through regular supervisions, appraisals and competency assessments.
- Conducting client reviews and ensuring care continues to meet changing needs.
- Maintaining accurate digital care records and supporting care planning systems.
- Identifying training and development needs within the care team.
- Supporting the Registered Care Manager and deputising in their absence when required.
- Participating in the on-call rota.