Water Treatment Scientist (Field Service)

Onsite Water Testing and Reporting

Mobile: Based in the Galway/Athlone area or similar in order to facilitate servicing
sites mainly in Connacht, and also the midlands and Dublin, home based, flexible
within reason.

Role Summary: Reporting to the Operations Leader, alongside Account Managers
and Operations peers, the Operations Analyst will be responsible for achieving
defined goals and objectives as well as working safely, compliantly and efficiently
within a defined group of customer accounts. The Operations Analyst will service,
recommend changes, report and communicate water treatment performance with
customer representatives in accordance with the commercial agreement.

Essential Responsibilities:
EHS & Compliance: Ensure they work in a safe manner at all times. Complete
Legionella sampling to best practice. Engagement in QEHS systems and
documentation management.

Service: Ensure full water service plan is completed monthly, quarterly and annually,
as well as working with the Account Manager to provide adequate cover for holidays.
Service includes sampling and testing of industrial waters for defined parameters,
and consulting on the chemical treatment and basic technical concepts of the
systems with the customers. Completes and submits Consultant Service Reports
(CSRs) within agreed timescales and ensures CSRs always detail the Observations,
Consequences and Actions for the customers attention. Communicate with
customers and wider team, in a professional and timely manner, as well as raising
issues with Ops Leader and Commercial colleagues as required. Participation and
engagement in review meetings with customers in order to contribute from an
operational and technical perspective. Good organisation and ability to schedule and
plan site visits throughout each month. Awareness and engagement with safe
chemical delivery and storage procedures.

Equipment: Calibration of personal and on-site equipment, and generation of
calibration certificates as required. Routine maintenance of proprietary as well as
third party technology and equipment. Operation of dosing pumps – changing dosing
rates as required based on on-site test results and ability to safely prime if required.
Independently diagnose issues found on-site and escalate or rectify as required.
Utilisation and engagement of WTS’s digital data visualisation platform, InSight, to
generate CSRs, manage trends and alarms, inventory stocks, add parameters and
assets as required and escalate any issues as required.