Location:
Shanghai, ChinaJob ID:
R0138671Date Posted:
2026-07-28Company Name:
HITACHI ENERGY SHANGHAI ELECTRICAL TRANSFORMER CO., LTD.Profession (Job Category):
Quality ManagementJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity
Hitachi Energy Transformer Business Unit in Greater China operates across 55 cities, employs over 1,900 staff, and manages 5 transformer manufacturing plants. More than 90% of its sales come from locally manufactured products. We offer a comprehensive portfolio of Transformers Products, Solutions and Services.Transformers are essential in all electricity-related fields and applications, including power generation, transmission and distribution, oil, chemical and gas, industrial manufacturing, semiconductor and data centers, as well as building and transportation sectors.
Nearly half of our white-collar workforce comprises employees in engineering and scientific fields. Internally, we have targeted talent development programs for employees at different stages of their career development to build skills and competencies, foster training, support people to own career development, scale up organization for growth and execution.
How you’ll make an impact
1.You will be in charge of daily quality communication and docking with local and overseas customers.
2. You will receive, follow up and close all overseas customer quality complaints and quality abnormal issues.
3. You will organize internal root cause analysis, prepare quality reports and improvement plans for clients.
4. You will coordinate cross-department resources to resolve on-site and product quality problems timely.
5. You will confirm customer quality standards, track corrective actions and maintain good overseas customer quality relations.
6. You will support local and overseas customer quality audit and relevant quality document submission.
7. You will drive continuous improvement project or Kaizen.
8. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
9. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
1. Bachelor’s degree or above, majored in Engineering or related technical disciplines.
2. 3+ years of working experience in transformer company. Solid engineering basic knowledge.
3. Excellent English listening, speaking, reading and writing skills, able to communicate with foreign customers fluently.
4. Familiar with basic quality problem handling process, have overseas customer docking experience is a plus. ISO 9001 internal auditor, ISO 16949 Internal Auditor as a plus.
5. Strong communication, coordination and problem-solving ability, able to work under pressure. Excellent analytical, critical thinking and problem-solving skills; Familiar with DMAIC,A3 ,8D,FEMA，CP methodology.
6. Responsible mindset, good at whole-process tracking to ensure complaints are fully closed.
More about us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :
1.Up to 30 days full paid leaves per year
2.Flexible Benefit program (Supplementary Pensions included)
3.Medical Insurance(outpatient and inpatient)
4.Long service awards
5.Flexible Working(subject to role)
Are you ready for an exciting new challenge? Does the above description sound like you? Welcome Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today! All other questions can be directed to Talent Acquisition Partner: Percy Guan, WeChat: Percy_GUAN.
Accessibility and reasonable accommodation
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.