Position Purpose:
The position’s purpose is to ensure technical standards are being met, provide technical support across the board to all roles within the branch, assist with creation WIPs and new approvals. Provide consistency between Veolia facilities and branches.
Primary Duties /Responsibilities:
- Develop, communicate and implement technical standards in coordination with Hazardous Waste Director, Technical Standards and Business Insights.
- Train and provide technical guidance across all positions within the branch.
- Be an expert on Federal, local and State regulations.
- Assist Technical Customer Advisors with creation of new waste streams and on selection of appropriate existing facility approval codes.
- When needed, assist Technical Customer Advisors with creation of new direct approvals into Veolia or other 3rd party TSDFs, taking into consideration the best treatment options available as well as branch operational logistics to get the waste to the final intended TSDFs. After new approval code creation for 3rd parties, ensure the appropriate Process Code has been assigned to that approval code.
- Provide a "hotline" for technical support to operations while in the field.
- Assist sales team with review of complex waste streams for new opportunities.
- Identify better disposal/ recycling options for branch waste streams.
- Primary point of contact between Veolia internal facilities and branches.
- Other duties and responsibilities as assigned by Customer Excellence Manager.