Brokerage Operations Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Transaction Manager – JLL

What this job involves:JLL is seeking a dynamic Transaction Manager to provide reliable, timely, and efficient support to our Retail team in Toronto. This role involves working with diverse internal and external stakeholders at all levels while requiring independent judgment to plan, prioritize, and organize workloads in a fast-paced environment. The position offers comprehensive support services to the brokerage team and contributes directly to JLL's transaction success and client satisfaction objectives.

What your day-to-day will look like:

• Preparation and filing of legal documentation, including mandates, confidentiality agreements, etc.

• Calendar management and event bookings

• Coordination of the deal administration process, including trade records, invoicing, FINTRAC, etc.

• Maintain and update various databases, including Salesforce, Eloqua, etc.

• Support and coordinate the production of promotional documents.

• Any other reasonable duties and responsibilities assigned

• Manage transactions from start to finish including needs assessment, financial analysis, site selection, and lease negotiations

• Prepare reports, proposals, contracts, letters, and documentation including offer documents and market surveys

• Coordinate and conduct property tours with tenants while responding to offers and providing client reporting

• Participate in client meetings and calls for market updates and provide ongoing day-to-day client support

• Collaborate with marketing teams to prepare listing materials, photographs, signage, brochures, and online marketing content

• Track active transactions, pitches, win-ratios, and maintain team CRM systems

• Complete post-transaction closeout activities including trade records, documentation collection, and payment coordination

Required Qualifications:

• Bachelor's degree in Business, Real Estate, or related field

• 5-8 years of experience in a similar role

• Strong analytical and financial modeling skills

• Excellent written and verbal communication abilities

• Proficiency in Microsoft Office Suite and CRM systems

• Detail-oriented with exceptional organizational skills

• Ability to work independently in fast-paced environments

Preferred Qualifications:

• Commercial real estate license or certification

• Experience with retail real estate transactions

• Knowledge of Toronto commercial real estate market

• Experience with lease negotiations and documentation

• Marketing and presentation software proficiency

• Project management experience

• Client relationship management experience

70,000.00 – 75,000.00 CAD per year

This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Some roles and employees may be eligible for discretionary bonuses, benefits, or other compensation.

Location:

On-site –Toronto, ON

Opening Type:

Replacement

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.