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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior DevOps / Site Reliability Engineer (SRE)

Experience: 5–8 Years
Location: Bangalore / Hybrid

Role Overview

We are looking for a Senior DevOps / Site Reliability Engineer (SRE) to join our platform engineering team responsible for building and operating reliable, scalable cloud-native platforms.

The role focuses on Kubernetes platform operations, automation, observability, and improving system reliability using DevOps and SRE practices, while leveraging AI-assisted tooling and automation to improve observability, incident response, and operational efficiency.

You will work closely with engineering teams to ensure systems are highly available, observable, and resilient, while contributing to platform architecture, automation, and modern reliability engineering practices.

Key Responsibilities

• Operate and improve reliability of cloud-native platforms running on Kubernetes
• Build and maintain CI/CD pipelines and GitOps-based deployment workflows (FluxCD, ArgoCD)
• Design and manage Infrastructure as Code (IaC) using tools such as Terraform to provision and manage cloud infrastructure
• Support and optimize cloud architecture, networking, and security configurations in cloud environments
• Implement and manage observability solutions (metrics, logs, traces, alerting) using platforms such as Datadog, OpenTelemetry
• Define and monitor SLIs, SLOs, and service reliability metrics
• Participate in incident management, troubleshooting, and root cause analysis (RCA) for production systems
• Design and implement high availability, fault tolerance, and resilience strategies for distributed systems
• Develop automation and internal tooling to reduce operational toil and improve engineering productivity
• Contribute to design and architecture of new platform capabilities, including writing solution intents, technical design documents, and CDRs (Critical Design Reviews) for architecture reviews and engineering governance
• Apply an AI-first mindset by exploring AI-assisted DevOps / AIOps capabilities for monitoring, troubleshooting, and operational automation
• Collaborate with engineering teams to improve platform reliability, performance, and operational maturity

Required Skills

• 5–8 years of experience in DevOps, Platform Engineering, or Site Reliability Engineering roles
• Strong hands-on experience with Kubernetes and containerized workloads
• Solid understanding of cloud platforms (Azure preferred, AWS/GCP acceptable)
• Strong understanding of networking fundamentals including TCP/IP, DNS, load balancing, VPCs, subnets, routing, and network security (firewalls, security groups, NSGs)
• Hands-on experience with cloud networking services and configurations (VNets, peering, VPN, private endpoints, ingress/egress patterns)
• Experience troubleshooting network connectivity issues in distributed cloud environments
• Strong knowledge of cloud security and distributed systems concepts
• Experience with CI/CD pipelines and GitOps practices
• Experience with Infrastructure as Code tools (Terraform or similar)
• Strong understanding of observability principles (metrics, logs, tracing, alerting)
• Hands-on experience with Datadog or similar observability platforms
• Scripting or programming skills in Python / Go
• Experience or strong interest in AI-native DevOps practices and building AI-assisted operational tooling using LLMs or emerging frameworks (e.g., MCP)

Preferred Skills

• Experience with microservices architectures and distributed systems
• Exposure to service mesh technologies (Istio or similar)
• Experience with network performance optimization and latency troubleshooting in distributed systems
• Knowledge of container networking (CNI plugins, network policies, service mesh networking)
• Experience implementing high availability and resilience patterns in cloud platforms
• Exposure to AI-driven observability, automation, or AIOps tools
• Experience contributing to solution design, architecture discussions, and preparing technical design documentation for architecture reviews

About JLL Technologies

JLL Technologies is a division of JLL, a world leader in real estate services. We are shaping the future of real estate for a better world by combining world-class services and advisory with innovative technology. JLL has invested more in technology than any other commercial real estate company, enabling us to develop industry-leading AI-powered solutions. We are committed to fostering a diverse and inclusive culture where our people can thrive and grow meaningful careers.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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