Department: Client Services
Reports to: Chief Customer Officer
Lead international entity formation programmes from discovery through operational readiness while building scalable global delivery capability.
Lead entity formation projects.
Advise on entity structures.
Manage external legal and tax partners.
Coordinate registrations and operational readiness.
Own client governance and delivery.
Develop playbooks and SOPs.
Support commercial scoping.
Drive quality, automation and continuous improvement.
Delivery to target dates
Client Satisfaction
First-time-right submissions
Partner SLA
Operational readiness
Gross Margin
Commercial judgement
Project management
Attention to detail
Influencing
Organisation
Problem solving
Collaboration
Continuous improvement
Entity formation across multiple jurisdictions.
External adviser management.
International project delivery.
Governance and compliance knowledge.
Process development.
25+ jurisdictions.
Corporate services or Big Four background.
Technology-enabled delivery.
Scalable global model.
Excellent client outcomes.
Reduced delivery times.
Improved partner performance.
Consistent quality.
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