Role Overview:
We are seeking an Infrastructure Engineer to join our IT Infrastructure team. This position offers an excellent opportunity for a motivated individual with a strong technical foundation to develop hands-on expertise across server administration, networking, cloud services, and IT operations.
Reporting to senior members of the team, the successful candidate will contribute to the day-to-day maintenance of our environment while gaining exposure to industry best practices in system administration, security, monitoring, and automation.
Key Responsibilities:
- Support the administration and maintenance of Windows Server infrastructure and Active Directory services.
- Assist in the administration of Microsoft 365 and Microsoft Azure environments.
- Contribute to the ongoing management of VMware virtualization platforms.
- Monitor infrastructure health, respond to system alerts, and escalate issues as required.
- Troubleshoot and resolve incidents relating to servers, storage, and network components.
- Participate in infrastructure projects, including upgrades, migrations, and new deployments.
- Support backup, business continuity, and disaster recovery operations.
- Maintain accurate and up-to-date technical documentation, procedures, and knowledge base articles.
- Collaborate with internal teams to investigate and resolve escalated technical issues.
- Adhere to established security standards and operational best practices.