Develop and maintain strong client relationships by understanding stakeholder needs and delivering tailored waste collection solutions, including the integration of digital tools, to achieve business targets and expand market presence.
Collaborate with technical and operational teams to define scope, translate requirements into deliverables, and ensure customer outcomes are achieved.
Support new business opportunities (pipeline building, lead qualification, account planning) to meet revenue and retention goals.
Prepare proposals, quotations, and client presentations.
Support pre-qualification, tender submissions, bid clarifications, and tender/bid reviews for major clients; coordinate internal inputs to ensure on-time, compliant submissions.
Plan and manage project implementation and ongoing account delivery, including daily operational matters and ad-hoc client requests.
Support operational process standards, internal controls, and appropriate measurements are implemented and followed.
Maintain accurate CRM records, sales forecasts, and management reports; track progress against targets.
Monitor market trends, customer insights, and competitor activities; recommend strategies, offerings, and partnership opportunities.
Support contract lifecycle management (contract renewals, variations, and change requests) to secure long-term business.
Ensure compliance with relevant safety, environmental, and regulatory requirements aligned with company policies and client expectations.
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