Supervise hourly team members during assigned shifts, directing workflow and ensuring station coverage throughout service
Open or close the restaurant following documented checklists for equipment, cash, security, and facility readiness
Handle guest complaints and service recovery during the shift, applying approved comp procedures when appropriate
Monitor labor efficiency in real time, sending staff home or calling in additional help to stay on target with sales
Conduct pre-shift briefings to communicate daily promotions, staff assignments, and any operational priorities
Enforce food safety standards including temperature checks, date labeling, allergen handling, and sanitation routines
Train new hourly employees on POS operation, service steps, and company standards during their onboarding period
Complete cash handling procedures including till counts, safe drops, and shift summary reports at end of service
Perform line checks and food quality audits before service periods to verify prep standards are met
Assist senior management in tracking inventory and placing orders for food, beverage, and supply items as directed

Assistant Restaurant Manager - Sofitel Cairo Downtown Nile

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