Responsibilities:
The Café Associate is responsible for providing quick and efficient service to customers in a variety of duties relating to a fast casual food service experience including recording transactions and collecting payment with a point of sale system, stocking counters and maintaining sanitation standards.
• Properly records all transactions via the point of sale system and informs guests of amount owed.
• Collects the proper money for food and beverage items; processes credit card or collects cash and determines correct change for guests.
• Accounts for all transactions; maintains accurate cash count and balance banks at end of shift.
• Provides customer service to guests by being knowledgeable and enthusiastic about the café’s menu and products.
• Suggest additional items to customers, as appropriate.
• Ensure that all food and beverage cabinets are stocked and tidy to deliver a full service.
• Maintain soda fountain system: add ice, monitor and change BIBs as needed and clean nozzles daily.
• Ensure the food is served to the correct temperature & portion size.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Ensure that the correct close down procedure is followed: all area of the café are to be left clean, tidy and secure, ready for the next day’s service.
• Assist with daily, weekly and month inventory as needed.
• Provide guidance to guests at the venue inclusive of dining options and general attraction information.
Qualifications:
• Excellent guest service skills.
• Ability to work in fast-paced environment.
• Basic math skills; ability to accurately count change and balance bank.
• Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Ability to transport up to 50 lbs. on a continuous basis.
• Ability to work independently or in a team setting during set up and execution of service.
• Willingness and drive to exceed the guest expectations.
• Ability to effectively listen and take direction from supervisor.
• Ability to be on your feet for long hours.
• Ability to bend and squat.
• Ability to work independently or in a team to get tasks done quickly.
• Must have basic knowledge of food preparations, service standards, guest relations and etiquette.
• Ability to read, speak and write English Language in order to communicate with management and guests.
• Must maintain personal hygiene and a well groomed appearance standard in compliance with a dress code that prohibits displaying tattoos, piercings in excess of one per ear, and unnatural hair colors.
$22/hour
WORKING CONDITIONS
Location: On Site
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
rtunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.