General Manager – Luxury Flagship Hotel | Sofitel New York

As General Manager, you will lead the next era of Sofitel New York.

Following the hotel's transformation and repositioning, you will have the unique opportunity to build upon this momentum—bringing the renewed vision to life through exceptional leadership, commercial excellence and an unwavering commitment to luxury hospitality.

This role extends far beyond hotel operations. You will be the public face of the hotel, representing Sofitel New York across the city's luxury ecosystem while inspiring your team to create experiences that are distinctly French, unmistakably New York and deeply memorable.

You will lead one of Sofitel's flagship properties, strengthening relationships with owners, guests, luxury partners, media, cultural institutions and the local community while building an engaged, high-performing leadership team.

In this role, you will:

• Lead all aspects of the hotel's operational and commercial strategy, ensuring outstanding business performance and long-term value creation.
• Inspire, coach and develop a passionate leadership team that embodies Sofitel's culture and the French Art de Vivre.
• Serve as the ambassador of Sofitel New York, strengthening the hotel's presence within the luxury hospitality, lifestyle, fashion, arts and business communities.
• Build meaningful relationships with owners, VIP guests, key accounts, travel partners, media and local stakeholders.
• Champion the Sofitel brand by bringing luxury storytelling and elevated guest experiences to every touchpoint.
• Drive revenue growth, profitability and market positioning through strong commercial leadership and financial discipline.
• Foster innovation, creativity and a culture of continuous improvement.
• Create an environment where Heartists® feel empowered, engaged and inspired to deliver exceptional luxury experiences every day.