Job Summary
Crucial strategic position to position Veolia during design phase to better position us for the projects in a pro-active manner with the understanding that it will have longer term payoff for Veolia when the projects are tendered, constructed and operated securing upwards of $350mm. This is a crucial role that involves close collaboration with key stakeholders, including account contacts, Key Account Managers, product management, and technology teams across Veolia.
Key Characteristics
- Deep technical knowledge of water treatment processes, technologies, and industry regulations
- Strong business acumen and understanding of financial impacts/ROI,
- Strategic thinking and ability to align solutions with organizational goals,
- Executive presence and polished communication skills for C-level interactions
- Experience in complex, long-term enterprise sales cycles,
- Ability to build and maintain high-level relationships,
- Strong negotiation skills for large-scale contracts,
- Industry credibility and proven track record of major account wins,
- Understanding of sustainability and environmental compliance issues,
- Project management capabilities for coordinating multiple stakeholders,
- Consultative selling approach focused on business outcomes rather than just technical specifications, and
- Ability to translate technical concepts into business value propositions that resonate with executives.
Duties & Responsibilities
- Coordinate closely with the Veolia Key Account Manager to oversee all Account activities.
- Continuously m Monitor and optimise contract performance down to at the plant level.
- Develop a comprehensive understanding of our Buyer's plant(s) needs and how Veolia can provide tailored solutions to address them effectively.
- Lead the charge in driving the adoption of Veolia technologies with customer
- Serve as primary on-site liaison between Veolia and Micron
- Engage Micron proactively throughout the project, from bid through execution completion. Early bid involvement includes opportunities identified prior to RFP receipt.
- Support technical discovery sessions to identify and document customer requirements (ie. pre- RFP)
- Facilitate communication between customer stakeholders and internal engineering/technical teams
- Build and maintain strong trusted relationships with customer and other project stakeholders
- Anticipate customer needs and potential issues before they escalate
- Track and report on customer engagement activities, requirements, and project status
- Identify opportunities for expanded collaboration, expanded scope across business lines and additional business value
- Ensure customer satisfaction through responsive support and issue resolution
- Represent company culture and values while embedded in customer environment
- Drive and/or support internal bid activities and processes, as needed.