Curate, manage, and maintain the hotel's wine collection and beverage inventory, ensuring quality and variety aligned with guest preferences and culinary offerings
Provide expert wine recommendations and food and wine pairings to guests, enhancing their dining experience
Train, mentor, and supervise sommelier and service staff on wine knowledge, service techniques, and product information
Develop and update wine lists and beverage programmes in collaboration with the executive chef and restaurant management
Conduct wine tastings, educational seminars, and special beverage events for guests and staff
Manage wine procurement, negotiate with vendors, and maintain cost controls to optimise profitability
Ensure compliance with all alcohol service regulations, licensing requirements, and responsible service practices
Oversee cellar management, including proper storage conditions, temperature control, and inventory rotation
Monitor beverage sales performance, analyse trends, and implement strategies to increase revenue
Maintain detailed records of inventory, orders, wine selections, and supplier information
Handle guest inquiries, complaints, and special requests related to beverages with professionalism and discretion
Collaborate with front-of-house and back-of-house teams to ensure seamless beverage service delivery
Assist in menu development and contribute to overall dining programme strategy
Develop and nurture relationships with wine producers, distributors, and suppliers to source premium selections and secure competitive pricing
Prepare and present beverage budget forecasts, financial reports, and performance metrics to senior management
Conduct regular staff performance evaluations, identify training needs, and support professional development opportunities within the beverage department
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