Achieve daily targeted number of sales calls with effectiveness and document all interactions in the CRM system
Develop business leads for the Hotel on a weekly basis and maintain a robust pipeline of prospective accounts
Prepare monthly list of accounts to penetrate for the following month with detailed market analysis
Plan a minimum of 2 site inspections and entertainment meetings per week with qualified potential accounts or new accounts
Prepare monthly action plan for main market segment aligned with overall hotel revenue objectives
Perform monthly review of account profile on room nights production and average rate to identify growth opportunities
Monitor competitors' rate strategy, account penetration, and marketing activities to maintain a competitive edge in the market
Fully responsible for accounts under his/her management, including contracting, updating profile, and renewing contracts in a timely manner
Update management on VIP arrivals, meet and greet accordingly, and ensure exceptional service delivery
Up-sell, cross-sell, and promote Hotel facilities and services at every available opportunity to maximize sales revenue
Conduct negotiations to achieve the best profit margins and competitive rates for the Hotel while maintaining client satisfaction
Attend hotel clients and local community business events to network and maintain high visibility within the market
Update Director of Sales and Marketing on market trends, business leads, and competitive intelligence on a regular basis
Mentor and support junior sales team members, providing guidance on sales techniques and account management best practices
Track and report on key performance indicators (KPIs) including conversion rates, average deal size, and revenue targets

Senior Sales Managers - Fairmont Agra

About the role

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