Public Area Supervisor

The Public Area Supervisor is responsible for supervising the cleanliness, maintenance, and presentation of all hotel public areas to ensure a safe, clean, and welcoming environment for guests and Heartists. This role oversees Public Area Attendants, coordinates daily cleaning schedules, ensures compliance with hotel brand standards, hygiene regulations, and health & safety requirements, and supports guest satisfaction through excellent service.

Operational Responsibilities

• Supervise the daily cleaning and maintenance of all public areas, including:
  • Hotel lobby and reception.
  • Public restrooms.
  • Restaurants and bars.
  • Meeting rooms and banquet foyers.
  • Corridors and elevators.
  • Fitness centre and recreational facilities.
  • Back-of-house public areas.
  • Staff facilities.
• Conduct routine inspections to ensure cleanliness and hotel brand standards are maintained.
• Assign daily work schedules and cleaning tasks to Public Area Attendants.
• Ensure all cleaning activities are completed efficiently and on schedule.
• Coordinate deep cleaning programs and special projects.
• Monitor the condition of furniture, fixtures, carpets, marble floors, glass, and public facilities.
• Report maintenance issues promptly using the hotel's maintenance system.