Food & Beverage Attendant (Bartender)

Ensure that the bar is set according to standards and procedures  

Take down food and beverage orders from guests and ensure that the orders are correct 

Prepare and serve drinks and snack orders according to service standard. Ensure that hot snacks and cold drinks are served promptly to the guests once they are ready, such that they arrive at the guests’ table at the correct temperature 

Try to remember individual guest’s names and their preferences to extend a personalized service 

Creation of new beverage/cocktails to suit guests’ needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue. 

Obtain guests’ feedback during operations to ensure satisfaction 

Clear and tidy up bar counter after the departure of the patrons as quickly as possible  

Report any complaints, incidents or other irregularities to management

apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) 

Order and collect food and beverage supply requisition. Ensure that the stock is collected as per requisition.