Title: Senior Project Manager
Mode of work: Remote
Shift Timings: 6.30PM to 3.30AM IST
Summary / Objective
IT Infrastructure Project Managers are responsible for planning, executing, and monitoring strategic infrastructure projects. They communicate project progress and risks to stakeholders, support departmental goals, and ensure alignment with overall company objectives.
Essential Functions
Project Planning & Execution
Lead infrastructure projects from initiation through implementation and transition to business-as-usual operations.
Develop and maintain project plans, budgets, RAID logs, schedules, and resource plans with cross-functional teams.
Manage multiple infrastructure projects while balancing priorities, timelines, and resources.
Cross-Functional Coordination
Coordinate with engineers, architects, IT Security, and Implementation Managers to deliver project milestones, assign ownership, track progress, and remove blockers.
Partner with IT Infrastructure, business, and cross-functional teams, including remote and on-site resources, to support solution integration and migration activities.
Resource & Budget Management
Identify and secure the resources needed to deliver projects on time and within budget.
Risk / Issue / RAID Management
Report project status, risks, and issues to senior leadership through regular status updates.
Governance & Compliance
Prepare and submit Project Gate documentation and scope change requests for leadership review and approval.
Ensure compliance with IT governance, security, and operational standards.
Complete administrative requirements on time, including timecards, expense reports, and mandatory training.
Stakeholder Communication & Reporting
Lead Steering Committee meetings with senior IT and business stakeholders to provide project oversight and alignment.
Process Improvement / PMO Support
Lead post-project reviews and apply lessons learned to improve execution.
Support PMO process improvement initiatives.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties
Maintain clear and consistent communication with the PMO and senior leadership.
Support procurement activities as needed.
Support PMO by partnering with team members to promote professional growth, foster teamwork, and ensure seamless project coverage during planned absences or time off.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Competencies
Communication & Influence
Communicate clearly with technical and non-technical stakeholders.
Prepare concise updates, documentation, and presentations.
Influence decisions and build alignment across all levels of the organization.
Stakeholder & Customer Focus
Build strong relationships with internal and external stakeholders.
Manage stakeholder expectations with responsiveness, professionalism, and sound judgment.
Project Execution & Organization
Manage multiple projects and priorities in a fast-paced environment.
Demonstrate strong organization, time management, and attention to detail.
Apply project management tools, methods, and best practices effectively.
Problem Solving & Adaptability
Analyze issues, identify practical solutions, and escalate appropriately.
Adapt quickly to changing priorities, processes, and business needs.
Demonstrate initiative, flexibility, and a commitment to continuous learning.
Collaboration & Professionalism
Collaborate effectively with remote, cross-functional, and global teams.
Work independently while contributing to team success.
Demonstrate accountability, professionalism, and integrity.
Required Education and Experience
Bachelor’s degree or equivalent experience in IT project management.
5+ years of experience managing projects.
Preferred Education and Experience (not required but beneficial)
PMP, PRINCE2, or equivalent project management certification.
Familiarity with ITIL and Agile methodologies.
Strong analytical and problem-solving skills.
Knowledge of GxP compliance requirements, IT Security regulations, and best practices relevant to the analytical testing laboratory industry.
Proven track record of successfully delivering IT projects.
Experience leading teams across multiple time zones and cultures.
Experience managing IT infrastructure-related projects.
Additional Eligibility Requirements
Work Environment
This position is primarily performed in an office or remote work setting and may require periodic presence at the IT Delivery Center facility.
This position allows remote work, with availability to be present at the IT Delivery Center facility as needed.
Work is performed primarily in an office setting using a computer, monitors, and a company-provided cell phone.