Micro - Tue - Fri (12pm - 8:30pm) Sat (10am - 6:30 pm)
Essential Duties and Responsibilities:
- Demonstrates and promotes the company vision
- Regular attendance and punctuality
- Receive samples for analysis and enters all pertinent information concerning testing, reporting, and billing of samples in the computer system per applicable Standard Operating Procedures (SOPs)
- Work interactively with the technical staff to help ensure that clients’ expectations are met with regards to testing, reporting, and invoicing
- Proficient in performing the duties of Sample Registration
- Troubleshoot and assist others with troubleshooting Fresh Desk tickets to resolve customer issues
- Perform sample verification and monitor test codes to determine the appropriateness for the matrix received
- Ensure all work is completed as necessary when co-workers are absent.
- Organize tasks in Sample Registration
- Maintain cooperative working relationships with coworkers and other company employees
- Assist in training of new staff in Sample Registration
- Assist with maintaining/updating Sample Registration procedures, Work Instructions or flow charts.
- Manage time in a manner that ensures a high degree of productivity.
- Proficient in sample preparation
- Strong understanding of sample flow and sample priorities to maximize productivity
- Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers.
- Proficient typing ability, accuracy, and speed
- Conducts all activities in a safe and efficient manner
- Performs other duties as assigned