This role requires a detail-oriented professional who can effectively manage staff, maintain equipment, and optimize laundry processes in a fast-paced hospitality environment.
- Manage daily laundry operations, including washing, drying, ironing, folding, and distribution of linens and guest laundry items
- Supervise, train, and motivate laundry staff to maintain consistent quality standards and adhere to hotel policies
- Develop and implement efficient workflows to ensure timely processing of laundry items
- Oversee inventory management of laundry supplies, detergents, and chemicals
- Coordinate regular maintenance of laundry equipment and promptly address any malfunctions
- Enforce health, safety, and hygiene standards in compliance with hotel policies and local regulations
- Prepare and manage the laundry department budget, controlling operational costs and maximizing efficiency
- Collaborate with housekeeping and other departments to meet guest expectations and resolve laundry-related issues
- Maintain accurate records of laundry operations, including equipment usage, maintenance logs, and staff schedules
- Conduct regular quality checks and participate in audits to ensure compliance with brand standards
- Implement innovative solutions to improve laundry processes and reduce environmental impact
- Foster a positive work environment that promotes teamwork and professional development