Adventure & Experiences Guide

Fairmont Banff Springs is looking for an energetic individual to assist in the delivery of our Adventure & Experiences Guiding program. Adventure & Experiences Guides should have a wide variety of talents but above all should have excellent customer service skills and a willingness to learn.  

Starting Rate: $25.50 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $29.30.

We are looking for someone to start as soon as possible until January 2027.

Job Duties Include:

• Lead / Guide experiences not limited to guided wilderness, vehicle and bike tours, as well as walks and hikes.
• Share the history and culture of Canadian Rockies enthusiastically
• Assist in contacting guests before their hotel arrival to ensure smooth delivery of guided experiences
• Selling, booking and updating guided experiences
• Be responsible for a positive, safe and memorable experience for each and every guest
• Maintain positive working relationships with Parks Canada and adhere to all Parks regulations
• Assist in the set-up for all facilitated activities and execute clean-up duties upon completion of program, including cleaning and sanitizing of spaces and objects, before, during, and after the facilities open / activity ends