Are you a strategic leader who thrives on building client partnerships, leading high-performing teams, and shaping the future of patient support services? IQVIA is seeking a Senior Director, Hub Services to lead a portfolio of complex patient support programs while driving operational excellence, client satisfaction, and business growth.
This remote leadership role offers the opportunity to work with leading pharmaceutical manufacturers, influence critical healthcare programs, and collaborate with executive stakeholders across the industry. Candidates should be comfortable traveling periodically for client meetings, business reviews, and team engagement activities. Success in this role requires flexibility to support clients across multiple U.S. time zones and the ability to navigate a fast-paced environment where strategic thinking, relationship management, and problem-solving are equally important. As a key member of the leadership team, you will have a direct impact on patient access, client success, and the growth of IQVIA's patient support services business.
Job Overview
As a Senior Director, Hub Services, you will oversee a portfolio of client programs and serve as the executive leader responsible for ensuring successful delivery of contracted services. You will lead directors, associate directors, managers, and operational teams supporting patient and provider engagement across complex specialty and rare disease programs.
This role requires a balance of strategic leadership, client relationship management, business development, and operational excellence. You will partner closely with internal stakeholders including technology, operations, finance, and business development teams to ensure client expectations are achieved while identifying opportunities for growth and expansion.
Responsibilities include:
Qualifications
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $116,600.00 - $324,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.