Provide outstanding customer service to guests.
Lead and support servers during assigned shifts.
Train and mentor new servers on service standards and procedures.
Ensure accurate order taking, food delivery, and payment processing.
Handle guest complaints professionally and resolve issues promptly.
Coordinate table assignments and maintain smooth dining room operations.
Communicate effectively with kitchen and bar staff.
Monitor cleanliness and organization of the dining area.
Assist with opening and closing duties.
Ensure compliance with food safety, sanitation, and company policies.
Support managers with daily operational tasks as needed.
To be aware of and comply with LGA, HACCP (Hazard Analysis and Critical Control Points) standards
To know the guests by name, to treat each guest in a special way and to make him feel that he is an individual person

Lead Server

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