Front office Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Front Office Executive-

Key Responsibilities

Reception & Customer Service: - between 9-6pm or in case of high profile visits

• Greet and assist visitors, tenants, and clients in a professional manner
• Manage visitor registration and access control procedures
• Answer and direct phone calls, take messages, and handle inquiries
• Maintain visitor logs and issue temporary access badges
• Coordinate meeting room bookings and setup

Administrative Support:

• Handle incoming and outgoing mail and packages – all packages will be directed to the mail room by asking the Mailroom resource to come & collect the same.
• Maintain reception area cleanliness and organization
• Update tenant directories and building information displays
• Process tenant service requests and work orders
• Support property management team with administrative tasks

Security & Compliance:

• Monitor building access and security protocols
• Report security incidents or maintenance issues –visitor areas & in and around the lobby, as the FOE should be available in the reception area
• Ensure compliance with building safety procedures
• Coordinate with security personnel when needed

Communication & Coordination:

• Relay important information to tenants and management when required
• Assist with tenant communications and notices
• Support property events and tenant activities
• Maintain professional appearance and demeanor

Required Qualifications

• 2nd PUC and diploma or equivalent (Bachelor's degree preferred)
• 1-3 years of reception or customer service experience
• Excellent verbal and written communication skills
• Proficiency in MS Office and basic computer applications
• Professional appearance and strong interpersonal skills
• Ability to multitask and work in fast-paced environment

Preferred Qualifications

• Experience in commercial real estate or property management
• Bilingual capabilities
• Knowledge of building management systems
• Customer service certification

Key Skills

• Professional phone etiquette
• Attention to detail
• Problem-solving abilities
• Time management
• Confidentiality and discretion

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.