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Job Summary
The Senior Administrative Assistant provides high-level administrative support to the Reproductive Endocrinology & Infertility Division. Position requires advanced administrative skills and experience in Outlook calendar management and Microsoft Office Suite. The candidate should possess a high degree of organization, the ability to prioritize assignments, respond to inquiries in a timely manner, follow up and communicate on outstanding issues. The Senior Administrative Assistant utilizes an enormous amount of judgment and discretion in dealing with confidential and sensitive matters for patients and in screening and handling certain routine and administrative functions on behalf of the Division of Reproductive Endocrinology & Infertility.
Qualifications
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
• Assist in the planning and execution of special projects and events.
• Oversee office supplies inventory, ordering, and distribution.
• Arrange logistics for internal and external meetings, including room bookings and catering.
• Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
• Monitor project timelines and ensure deadlines are met.
• Manage and maintain assigned physicians’ CVs, licensure, and tracking CMEs
• Ensure office equipment is properly maintained and serviced.
• Serve as the primary point of contact between assigned physicians and internal/external stakeholders.
• Organize and maintain office files, both electronic and physical.
• Manage and maintain assigned physicians’ schedules, including appointments, meetings, and travel arrangements.
• Schedule, coordinate, and facilitate meetings, including preparing agendas, taking minutes, and following up on action items.
• Prepare, review, and edit reports, presentations, and other documents.
• Coordinate with IT for technical support and equipment needs.
• Draft and distribute memos, announcements, and other communications as directed.
• Provide cross coverage as needed
• Follow HIPAA guidelines for the management of patient privacy and confidentiality.
• Other duties, as assigned.
Education
High School Diploma or Equivalent required or Associate's Degree Business Administration preferred or Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Experience in an administrative role, preferably in a healthcare setting 5-7 years required and Experience supporting senior-level staff 1-2 years preferred
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
• Proficient in Microsoft Office Suite (Word, Excel, Power point, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to work independently with minimal supervision.
• Strong attention to detail and problem-solving skills.
• Familiarity with hospital administration processes and healthcare regulations.
• Professional demeanor and ability to interact effectively with all levels of staff.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$20.84 - $29.79/Hourly
Grade
4
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.