Executive Housekeeper - Fairmont Agra

WHAT YOU WILL BE DOING:

• Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations.
• Ensure guest rooms status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with Engineering Team on guestrooms maintenance needs.
• Ensure s that all Housekeeping and Laundry operations are in compliance with housekeeping policies, standards and procedures.
• Demonstrate and communicates key drivers of guest satisfaction for brand’s Target Customers.
• Emphasize Guest Satisfaction and focus on continuous improvement.
• Ensure smooth functioning of the department.
• Act as an Accor Ambassador aiming to enhance the company image and market reputation.