We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Driver, you will provide a smile and helping hand to our Guests as you personally greet them on their arrival. As a Bell person with Fairmont Jasper Park Lodge, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.
What you will be doing:
Reporting to the Director, Guest Experience, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly, and engaging service
- Follow Front Office policies, procedures and service standards
- Adhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehicles
- Responsible for the safe transportation of guests and colleagues to the town of Jasper, local area, and Marmot Basin ski hill.
- Responsible for the cleanliness and general upkeep of Bell Desk shuttles vehicles during shift and ensuring immediate reports of any safety or maintenance concerns to the garage and Guest Services Manager
- Offer Guest assistance at main doors of the Lodge when not providing shuttle service throughout shift
- Assist with the transportation of Guests to their room, as well as the delivery of luggage, messages, newspapers and any other items for delivery within the Hotel as requested by Bell Captain
- Ensure the guest is familiar with their room upon arrival (ie. temperature control)
- Maintain a presence in the courtyard offering assistance to Guests, under the direction of the Bell Captain
- Assist guests regarding hotel facilities in an informative and helpful way
- Assist with overall traffic and parking control
- Ensure that the general upkeep of the hotel lobby and front courtyard is maintained
- Following all safety and sanitation policies
- Other duties as assigned