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Job Summary
Summary
Responsible for providing direct support and supervision to individuals residing in community-based behavioral health or supportive living programs. The Community Residence Counselor assists residents in developing daily living skills, achieving treatment goals, and maintaining a safe and supportive environment. This role plays a vital part in promoting recovery, independence, and quality of life for individuals with mental health, substance use, or developmental conditions.
Does this position require Patient Care?
Yes
Essential Functions
-Support residents with daily routines, medication reminders, meal preparation, transportation, and personal care as needed.
-Monitor resident behavior and provide interventions consistent with treatment or service plans.
-Document observations, progress notes, and incident reports accurately and in a timely manner.
-Assist with the development and implementation of individualized service plans under clinical supervision.
-Promote a respectful, inclusive, and safe living environment aligned with trauma-informed care principles.
-Engage residents in therapeutic, recreational, and community integration activities.
-Respond to crises using de-escalation and safety protocols and report to clinical leadership as appropriate.
-Communicate effectively with care teams, family members, and external providers as needed.
-Participate in team meetings, trainings, and quality assurance activities to support program effectiveness.
Education
High School Diploma or Equivalent required and Bachelor's Degree Psychology preferred or Bachelor's Degree Social Work preferred or Bachelor's Degree Health & Human Services preferred or Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Medication Administration Program Certified [MAP - Massachusetts] - Massachusetts Department of Public Health preferred
Experience
Experience working in a human services, residential, behavioral health, or allied health setting 1-2 years required and Experience working with individuals with mental illness, substance use disorders, or developmental disabilities 1-2 years required
Knowledge, Skills and Abilities
- Basic knowledge of behavioral health conditions and support strategies.
- Strong interpersonal and communication skills, with the ability to maintain professional boundaries.
- Ability to manage time, multitask, and respond to urgent needs calmly and effectively.
- Commitment to person-centered care, equity, and cultural competence.
- Familiarity with safety protocols and documentation standards in healthcare or social service environments.
Additional Job Details (if applicable)
At Fernside, we provide private, attentive, individualized care for people with addiction and co-occurring mental health diagnoses, in a comfortable, renovated bed and breakfast about 1 hour west of Boston.
Onsite
162 Mountain Road
32
Regular
Rotating (United States of America)
Pay Range
$20.84 - $29.79/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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