1. Infrastructure Back End for IT & OT (Information Technology & Operational Technology): responsible for 24x7 excellent service & operational management, optimal IT infrastructure architecture & system design, implementation and sustaining.
- Ensure 24x7 KTBR (Keep the Business Running) & operation excellence for HcP's IT Infrastructure including servers, database, networking, infra platforms, etc.
- Perform service request fulfillment, technical consultancy, solution provision, incident & problem management, change management for IT infra topics at plant.
- Responsible for capacity planning, budgeting, project management, IT asset management, DRP/ BCP, and continuous improvement for responsible services
2. Ensure IT & OT Compliance of responsible domains/ services/ systems... for HcP & User Departments. including but not limited to ISP (Information Security & Privacy) & OT Security.
- Control AIM (Authorization and Identity Management) for in-charge systems. Ensure ISP & OT compliance.
- Develop, Implement & Sustain IT compliance solutions, projects, documentations & processes. Roll-out relevant Central Directives for HcP IT compliance.
3. Proxy for Infrastructure Front End & OT/ CSO (Cyber Security Officer) Governance (load balancing or standby)
- Ensure sufficient knowledge management and operational synch-up for quality proxy support
- Proactive & right task prioritization and capacity management to ensure sufficient proxy support while sustaining quality services/ operation of IT & OT Infra Back End and Compliance.
4. Other tasks assigned by manager