Position Overview
The Assistant Director of Engineering / Chief Engineer supports the Director of Engineering in leading and managing the day-to-day operations of the Engineering Department. This role ensures the safe, efficient, and sustainable operation of all facilities, systems, and equipment across the resort.
You will play a critical role in facilities management, statutory compliance, health & safety, and operational excellence, while driving team performance, preventive maintenance, and service quality in alignment with Rixos brand standards and all-inclusive resort operations.
Key Responsibilities
Engineering Operations & Facilities Management
- Support the Director of Engineering in overseeing the full Engineering operation across the resort.
- Supervise and coordinate all Engineering Managers, Chiefs, and technical teams.
- Ensure optimal performance, safety, and efficiency of all mechanical, electrical, plumbing, HVAC, refrigeration, water treatment, and life safety systems.
- Oversee the establishment and execution of preventive maintenance programs for rooms, public areas, and back-of-house facilities.
- Conduct regular inspections to assess building conditions and recommend repairs, renovations, or upgrades.
Budgeting & Cost Control
- Assist in managing the Engineering department’s operating and capital expenditure budgets.
- Control departmental costs while maintaining service quality and asset integrity.
- Support procurement of equipment, spare parts, tools, and supplies in line with budget and brand standards.
Compliance, Safety & Sustainability
- Ensure full compliance with Rixos policies, SOPs, and statutory regulations.
- Enforce compliance with ISO Integrated Management Systems
(ISO 9001, 14001, 22000, 10002, LQA, Health & Safety, Risk Management). - Actively support environmental sustainability initiatives including energy efficiency, water conservation, and pollution prevention.
- Ensure all emergency systems are functional and that teams are fully trained in emergency response procedures.
- Coordinate fire safety drills and training with Security and local authorities.
Guest Experience & Service Excellence
- Handle engineering-related guest complaints professionally and effectively.
- Support service recovery and ensure minimal disruption to guest experience.
- Lead by example in guest focus, responsiveness, and service standards.
People Leadership & Development
- Lead, motivate, and develop the Engineering team to achieve high performance.
- Foster a positive, fair, and collaborative working environment.
- Support recruitment, onboarding, training, performance evaluation, and disciplinary processes.
- Ensure regular technical and safety training programs are implemented.
- Encourage open communication, feedback, and continuous improvement within the team.
Planning, Reporting & Administration
- Ensure accurate maintenance logs, records, and reports are maintained.
- Assist in planning long-term maintenance strategies and capital projects.
- Monitor attendance, leave balances, and manpower planning in coordination with People & Culture.
- Participate in task force assignments and new hotel openings when required.