Quality/Safety Manager I-Surgical Subspecialty and Spine

Job Description Summary

The Quality/Safety Manager for Surgical Specialty and Spine (S3) ICCE reports to the Quality and Safety Program Director for Surgical and Support Services aThe Quality/Safety Manager for Surgical Specialty and Spine (S3) ICCE reports to the Quality and Safety Program Director for Surgical and Support Services and works collaboratively with the S3 ICCE Leadership at MUSC. Under limited supervision, the Quality/Safety Manager provides f ull support to the QAPI/safety program for their respective ICCE. This includes collecting relevant quality data, analyzing and assessing data, working with relevant stakeholders on disseminating data and information, benchmarking performance, and leading multidisciplinary teams to improve performance based on goals. This position collects and presents performance to relevant oversight and governance groups. This position leads and oversees all QAPI and regulatory/accreditation activities for Specialty Surgery and Spine ICCE. The Quality/Safety manager also monitors and collates patient safety events in collaboration with the operational leaders and works with the Risk management department to facilitate event reviews and appropriate after review actions. The manager will work with ICCE leadership to collect, monitor, track, and improve patient-reported outcome measures (PROMs).

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002352 SYS - QAPI

Pay Rate Type

Salary

Pay Grade

Health-29

Scheduled Weekly Hours

40

Work Shift

Job Description

TheQuality/SafetyManagerforSurgicalSpecialty and Spine (S3)ICCEreportstotheQuality and Safety ProgramDirectorfor Surgical and Support Servicesandworks collaborativelywiththeS3ICCELeadershipatMUSC.Underlimitedsupervision,theQuality/SafetyManagerprovidesfullsupport totheQAPI/safetyprogramfortheirrespective ICCE. This includescollecting relevantqualitydata,analyzingandassessing data, working with relevantstakeholders ondisseminatingdataand information,benchmarking performance,andleadingmultidisciplinaryteams to improve performance based on goals.Thispositioncollectsandpresentsperformance torelevantoversightandgovernancegroups.This positionleadsandoversees allQAPIandregulatory/accreditationactivitiesforSpecialtySurgery and SpineICCE.TheQuality/Safetymanageralso monitorsandcollatespatientsafetyeventsincollaborationwiththeoperationalleadersandworkswiththe Risk management department to facilitate event reviews and appropriateafterreview actions.The manager will work with ICCE leadership to collect, monitor, track, and improve patient-reported outcome measures (PROMs).

Additional Job Description

Bachelor’s degree in a health-related field and a minimum of five (5) years of experience with strong knowledge in quality and performance improvement or amaster’sdegree in a health-related field and 3 years of healthcare experience with strong knowledge in quality and performance improvement. Certificationas CertifiedProfessionalinHealthcareQualityorPatientSafetypreferred.Computer/Internetskillsandfamiliarity withMSOfficeproducts (Word,Excel,PowerPoint, Access,etc.)essential. Experience withLEAN/SixSigma and certification in SixSigma preferred.Experience with Just Culturerequired,certification preferred.Experience withEpicEMRpreferred.Surgical and/or Ambulatory medical experiencepreferred.