As the Facility Manager, you enable and secure the smooth operation of the site portfolio by delivering optimized, qualitative, and cost‑efficient facility management services that meet business needs and support both short‑ and long‑term asset performance. You act as the FM Category Manager, owning the FM categories end‑to‑end. You oversee maintenance, supplier management, lifecycle planning, energy efficiency, and cross‑functional collaboration to ensure safe, compliant, and reliable facility operations across all sites.
Key Responsibilities include:
FM Scope & Category Ownership
- Responsible for the full FM scope, including Energy & Utilities, Cleaning, Waste & Pest Management, Technical installations, General Building Maintenance, and Shopfitting maintenance.
- Act as the FM Category Manager, owning the FM categories end‑to‑end: defining strategy, standards, steering suppliers, managing performance, and driving cost and quality optimization across the portfolio, always in line with the global FM Strategy and Vision.
- Act to implement proactive upkeep strategies for customer and colleague’s basis the store segmentation
Sourcing, Procurement & Contract Delivery
- Lead or co‑lead sourcing and procurement of Facility Service Providers, acting as subject‑matter support to the Procurement Specialist.
- Secure contractual compliance and high‑quality service delivery from all facility providers and landlords.
- Scan the market for latest technology and advancements available to suit requirements of the company
Portfolio Condition, Lifecycle & Investment Planning
- Monitor the portfolio condition, identify investment needs, and plan actions to optimize asset lifetime and overall lifecycle performance.
- Planning for PPMs for both MEP and C&I for optimal customer experience.
Maintenance Planning & Execution
- Ensure that facility plans are created, maintained and contain activities to meet internal and external requirements, balancing scheduled /reactive work.
Data, Systems & Financial Performance
- Ensure all asset, reactive work and PPM data is accurate, current and fully maintained in the global FM system (Planon), including lifecycle Capex/Opex planning and project records.
Energy Management
- Responsible to monitor and report on site energy consumption, drive energy efficiency reduction initiatives to optimize energy efficiency and mitigate energy cost, in line with the global defined energy targets.
Business Alignment & Cross‑Functional Collaboration
- Ensure that all facility activities are aligned with business needs and propose effective solutions to ensure facility requirements remain current and in line with evolving business needs.
WHO YOU ARE
We are looking for colleagues with :
- Bachelor’s degree in Facility Management, Engineering, Business Administration, or a related field.
- Facility Management or Project Management certifications are meriting.
- For Hard FM Category Management: Mechanical or technical engineering education is preferred (for markets where HVAC/VT fall under C&F responsibility).
- For Soft FM Category Management: Business administration education is ideal; experience from Soft FM supplier roles (contract management, key account) is meriting.
- Strong supplier management and FM category management capabilities.
- Experienced working with CAFM systems (e.g., Planon).
- Minimum 3 years of experience in Facility Management, construction and/or real estate.
- Proven experience in supplier management, contract management and FM Category management.
- Proven track record in activity‑based budgeting and operational planning.
- Experience in energy management is meriting.
- Background from the retail industry and experience in large international organisations are meriting.
Please click here for the complete role description
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- You will receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories
- We are an inclusive company where you are encouraged to be yourself at work