Oversee and support A/V operations across assigned hotels, resorts, convention centers, and event venues.
Establish and maintain regional operational standards, policies, and best practices.
Conduct regular site visits and operational audits to ensure service excellence and compliance
Ensure successful planning and execution of meetings, conferences, weddings, exhibitions, and corporate events.
Support property teams with complex technical requirements and event production needs.
Standardize event technology processes and workflows across the region.
Recruit, train, coach, and mentor property-based A/V Managers and technical teams.
Develop training programs focused on technical skills, customer service, safety, and operational excellence.
Build strong relationships with hotel leadership teams, event planners, corporate clients, and venue partners.
Oversee regional inventory management and asset utilization.
Ensure proper maintenance, repair, and replacement of A/V equipment.
Ensure compliance with company policies, safety regulations, and hospitality industry standards.
Conduct safety audits and risk assessments.

Audio / Video Manager

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