Primary Responsibilities
Level I – Minimum
- Conduct laboratory testing according to established global protocols, timelines and established procedures (SOPs) to generate high-quality, error-free, analytical results.
- Escalate issues potentially impacting patient safety, data quality, service levels
- Perform and document quality controls per set SOPs and established guidelines.
- Perform and document routine equipment preventative maintenance and repairs.
- Work with instrument vendors to perform day to day maintenance and instrument troubleshooting
- Comply with relevant GxP, DoH, CAP and CLIA where locally applicable.
- Perform duties as assigned and other relevant delegated tasks, provide support of all laboratory
- functions including inventory, stocking, housecleaning, archiving and safety tasks, act as back-up to colleagues on leave.
- Perform clinical validations; integrate with QC/technical validation.
- Review and release results to clients.
- Run and review required proficiency testing samples.
- Cross-train appropriate personnel in qualified job tasks.
Level II – Fully meets the qualifications of the Level I plus the following:
- Cross-train appropriate personnel in qualified job tasks
- Manage issues and resolve escalated issues as appropriate
Level III – Fully meets the qualifications of the Level I and II plus the following:
- Demonstrate leadership and problem-solving skills through supervision, coaching, mentoring of others as required
- Assists supervisor in assigned duties such as writing SOPs, implementation of new instruments and software, verification of new study setup and priming