The Account Supervisor serves as the primary liaison between the AbbVie Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.
This is a hybrid position and requires the ability to commute to our Mettawa, IL office at least 3 days per week.
KNOWLEDGE / SKILLS
- Maintain knowledge of AbbVie guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
- Possess a thorough understanding of their accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
- Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
- Demonstrate critical creative thinking and problem solving skills.
- Demonstrate clear and concise written and verbal communication skills.
- Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
- Demonstrate leadership in conflict resolution to facilitate effective outcomes.
- Possess ability to work in a high-volume, rapidly paced environment.
PROJECT/PROCESS MANAGEMENT
- Collaborate with the brand team in the development of creative briefs
- Recommend key promotional tactics that align with the strategy and goals of the brand.
- Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
- Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
- Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
- Develop annual forecasts.
- Conduct financial reconciliations on a monthly basis.
- Track time on a daily basis.
ACCOUNTABILITY / SCOPE
- Reports to AbbVie Ad Associate Director, Management Supervisor
- Partners with creative team on project initiatives
- Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget
- Adherence to all company-wide financial policies