POSITION DESCRIPTION
Job Title: Food and Beverage Manager
Department: Food and Beverage – Arena Operations
Reports To: Director of Food and Beverage
FLSA Status: PT Hourly Non-Exempt
Payrate: $30-32 DOE
Position Summary
The Food and Beverage Manager is responsible for supporting and executing all aspects of arena food and beverage operations, including concessions, luxury suites, premium hospitality and catering services. This role supports the Director of Food and Beverage in delivering exceptional guest experiences while driving operational efficiency, financial performance and team development.
The ideal candidate is an experienced hospitality leader with a strong background in high volume event operations and premium service environments.
Essential Duties & Responsibilities
- Lead day-to-day food and beverage operations for concerts, sporting events, family shows, graduations and special events.
- Oversee execution across concessions, suites, clubs, bars and catering operations.
- Ensure operational readiness before, during and after all events.
- Support catering operations for private events, meetings, receptions, banquets and arena functions.
- Oversee Food & Beverage operations during events to ensure client satisfaction and quality control standards.
- Analyze information concerning facility operations such as daily food sales, patron attendance, and labor costs to prepare budget and to maintain cost control of facility operations.
- Inspect food service facilities to ensure equipment and building meet state, local health laws and internal regulations
- Maintain cost and quality control standards and reviews inventory controls with Food and Beverage staff.
- Support implementation of sales initiatives, promotions, and guest engagement programs.
- Enforce all liquor laws & adhere to all health dept regulations.
- Provide the highest level of customer service excellence.
- Follows all rules and regulations which apply to the food and beverage operations and to Legends Global Food and Beverage Division.
- Maintain a cooperative, team-like attitude in working with supervisors and fellow employees (including other departments).
- This position requires the ability to work flexible, sometimes long hours which include nights, weekends, and holidays.
Education and/or Experience
- Bachelor’s degree in food & Beverage Management or related field desired
- Minimum 5 years industry experience in management level position with three (3) of those years in a management function in an arena, convention center or stadium; or equivalent combination of education and experience.
- Experience in POS systems, inventory systems, scheduling software and Microsoft Office Suite.
- Preferred experience in venues with capacities of 5,000+.
Certificates, Licenses, Registrations
- Must have current Washington State Liquor License
- Food handler certificate required from Health Department.
- Must obtain ServSafe Manager, ServSafe Alcohol and ServSafe Allergen certifications as required by Legends Global Food and Beverage Division.
Skills and Abilities
- Plan, coordinate, and direct varied and complex administrative operations.
- Respond to crowd control and/or crowd management situations in a prompt and decisive manner during crisis situations.
- Follow oral and written instructions and communicate effectively with others in both oral and written form.
- Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
- Remain flexible and adjust to situations as they occur.
- Highly motivated, self-directed, personable, positive, and hard working.
- Detailed oriented and able to perform independently with minimal supervision.
- Strong communication skills and work well in a team-oriented environment.
- Excellent organizational, planning, communication, and interpersonal skills.
- Ability to undertake and complete multiple tasks.
- Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
- Excellent math skills and attention to details.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed for events.
- Physical ability to perform tasks that may require prolonged standing, sitting and other activities necessary to perform job duties. Ability to lift and/or move up to 50 pounds.
- This position requires minimal stooping and lifting, but substantial walking. Must be able to stand or sit for long periods of time.
- Be able to withstand moderate to loud noises.
Benefits
Employees are eligible to join our 401K after 1 year and 1000 hours of service. Working holidays are paid for at time and a half. Sick Time is accrued at 1 hour for every 30 worked and can be used in 2-hour increments or more. Employees (and family) will be eligible for Medical, Dental & Vision benefits when completing 1560 hours in a 365-day time frame.
TO APPLY: Submit Application, Resume and Cover Letters to :Human Resources Administrator: Kate Anderson
kanderson@accessoshowarecenter.com
accesso ShoWare Center
625 West James St.
Kent, WA 68032
Applicants that need reasonable accommodation to complete the application process may contact (253) 856-6706.
Legends Global/accesso ShoWare Center are a Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.