[BD] IT Global Support Intern

◆ Ho Chi Minh, Vietnam◆ Full-time◆ Intern

Support customers in problem solving via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI (would be trained later)
Contribute to problem investigation, change management
Working on Oracle PL/SQL
Support for new feature release, hot-fixed
Maintain and manage the application servers (Post production)
Other tasks and activities related to the current job can be assigned by line-manager

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