Job Summary
We are seeking a highly motivated Process Expert for WMS Interfaces to join our team. In this role, you will be responsible for the continuous improvement and support of our warehouse management system interfaces. You will work closely with our IT and Logistics teams to ensure seamless data exchange and process optimization across our supply chain.
Key Responsibilities
- Interface Monitoring & Support:
- Continuously monitor interfaces between SAP ERP (P13, P4T) and external WMS systems (e.g., BOWAS , dEWM).
- Troubleshoot and resolve any issues to ensure data integrity and process continuity in close collaboration with warehouse operations
- Act as the primary point of contact for all interface-related matters.
- Process Optimization
- Perform root cause analysis, define and implement sustainable measures to improve interface performance.
- Participate in cross-functional projects to enhance process quality.
- User Enablement & Documentation:
- Provide expert-level support for WMS interface-related inquiries and issues.
- Train key users and role experts on system functionalities and processes.
- Create and maintain comprehensive documentation for all interface processes.