Revenue download and reconciliation with the billing system when necessary.
Reservation and allocation of payments received from customers.
Oversee the proper treatment of COD (Cash On Delivery) accounts.
Follow up on open sales invoices.
Ensure credit notes and invoices are correctly offset and cleared.
Ensure that unapplied and unidentified customer payments are processed.
Ensure there are no outstanding transactions related to accounts receivable pending bank reconciliation.
Ensure all direct debits are created and customer refunds are processed.
Respond to business/customer inquiries and resolve issues.
Execute Record-to-Report (R2R) processes in accordance with process descriptions, workflows, training, and country-specific instructions.
Prepare and post accounting journal entries for assigned SGS subsidiaries.
Create, distribute, and maintain standard reporting for General Ledger (GL), Fixed Assets (FA), Inventory (INV), and intercompany transactions for corporate and business units.
Ensure data integrity and prepare financial information accurately, timely, and with accessibility.
Perform periodic general ledger closings, including maintaining the closing schedule, managing subsystem sources, making materiality decisions on closing movements, and communicating the finalized monthly trial balance to stakeholders.
Maintain responsibility for the standard chart of accounts and prepare timely account analyses and reconciliations.
Complete additional tasks as requested by the supervisor.
Actively participate in projects and initiatives.
Provide customer service that meets or exceeds Service Level Agreements (SLAs), taking a proactive approach to addressing internal customer concerns.
Ensure compliance with quality control standards and participate in reviews.
Identify and propose process improvement solutions and contribute to their implementation.
Collaborate with team members to ensure the Global Business Services (GBS) organization meets or exceeds performance objectives.
Cooperate with internal and external auditors to support audit activities.
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