Product scope: sensor testing (Consumer and automotive).
Be responsible for product quality, trimming & testing process quality and internal process surveillance.
Be responsible for customer related and internal supplier related issues.
Provide quality management methods to business partners and support for quality and business excellence.
Job Responsibilities:
Responsible for coordination of customer complaint / concerned issue, e.g. customer communication, internal investigation / problem solving, submission of 8D report, follow up with corrective actions, etc.
Responsible for coordination of customer / lead plant / internal audits and visits, e.g. customer communication & preparation, audit process, OPL follow up, etc.
Responsible for coordination of product return from internal customer.
Responsible for planning of product audit / workstation audit / shipment audit, and coordinate for any deviation from these audits.
Responsible for non-conformity control of raw material, WIP and finish goods, e.g. Block & unblock, concession / risk assessment support / coordination, etc.
Responsible for internal process surveillance, e.g. Quality issues, machine release, line walk, test program release, etc.
Responsible for certain raw material issue handling, e.g. internal information summary, communication / negotiation with global supplier management team, support for risk assessment, monitor improvement effectiveness, etc.
Responsible for quality of new project introduction, e.g. PV / QZ coordination, PPAP coordination, risk identification / discussion with project team, etc.
Responsible for trimming & testing process quality, e.g. abnormal disposition, non-moving products disposition, quality issue coordination, etc.
Support business partner with quality management method, e.g. PSS, 8D, FMEA, risk assessment, etc.
Other tasks as defined by Quality Supervisor or above.
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