Roles & Responsibilities :
Contribute to the development of GenAI-based operational solutions including intelligent assistants, workflow orchestration, automation use cases.
Design and develop Azure-based integration solutions using Azure Functions, Azure Relay, Storage Services, REST APIs, and Log Analytics.
Develop and maintain automation workflows using Power Automate to improve operational efficiency and reduce manual effort.
Provide operational engineering support for Microsoft Teams services related to meetings, chat, collaboration, and telephony platforms.
Monitor application health, troubleshoot production issues, and support operational stability of enterprise automation and AI solutions.
Collaborate with global operations, engineering, and product teams to identify opportunities for automation, optimization, and service improvements.
Maintain technical documentation, architecture notes, operational procedures, runbooks, and troubleshooting guides.
Continuously evaluate opportunities to improve operational workflows through automation and AI-driven solutions.
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