PRIMARY RESPONSIBILITIES
To assist the Supervisor/ Laboratory Manager with all supervisory tasks related to the materials testing, whether it’s on site or in the commercial laboratory. The Technical Manager must assist with the checking and signing of the results prior to distribution and assist to implement and maintain the 5S, quality systems and other industry and company requirements.
SPECIFIC RESPONSIBILITIES
- A Technical Manager is responsible to ensure the accreditation and Health and Safety regulations requirements are adhered to in and around the assigned laboratory/ laboratories, including SANAS and 5S.
- A Technical Manager is responsible for ensuring the correct test methods are followed.
- A Technical Manager is responsible to adhere to all quality and safety requirements of the SGS management system.
- A Technical Manager is responsible to assist the technicians and reporting staff with any job whether it is on site or inside the commercial laboratory as per instruction from the authorized site supervisor /laboratory manager.
- A Technical Manager has the responsibility to stand in for commercial laboratory managers when needed.
- A Technical Manager is to ensure all mandatory training are completed timeously.
- A Technical Manager is to ensure all updated quality documentation is distributed and redundant documents and forms are removed from the system.
- A Technical Manager must familiarize him/herself with the internal quality document.
- A Technical Manager is to ensure skills transfer is planned, rolled out and documented throughout the year.
- A Technical Manager is to ensure inductions are done for all new personnel.
- A Technical Manager is to ensure competency evaluations and done and filed and training needs identified are addressed.
- A Technical Manager is to manage any and all disciplinary procedures, communication and training.
- A Technical Manager is to assist with any and all quotations and tenders requested by the reporting manager.
- A Technical Manager is responsible for liaison with clients for receiving job instruction.
- A Technical Manager is to do the final checking and approval of report prior to issue to client
- A Technical Manager is responsible to perform any other reasonable tasks as assigned by the authorized site supervisor/laboratory manager and regional manager.
- A Technical Manager is to verify calibration of equipment according to schedule
- A Technical Manager is to carry out corrective actions as necessary
- A Technical Manager is train personnel as and when required
- A Technical Manager is to do planning of work.
SPECIFIC AUTHORITIES
- Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and take action to address the hazard.
- Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
- Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.