Develop and implement appropriate Quality management strategies and plans, including resources, systems, timescales, etc, that support and contribute to the Company’s strategic aims.
Review, develop and implement Quality standards, policies and systems within DRC operations, promoting high levels of customer service and a culture of continuous improvement.
Responsible for overseeing the process of obtaining and maintaining key accreditations with external bodies e.g. SANAS, ISO
Control of activities of elaboration, modification, coding, review and approval of quality documentation;
Ensure proper and effective distribution of system documentation;
Ensure implementation of the QMS procedures;
Keep update Matrix control document records;
Manage the process of internal audits;
Do the follow-up of the recommendations made to the areas audited to verify their implementation;
Develop a quarterly quality report;
Lead the process of continual improvement by influencing the action of the entire group to reach the desired goals;
And others tasks related to this position.
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