Clinical Site Centricity drives the collection, synthesis, and action planning around site feedback and the strategic infrastructure that contributes to strengthening the partnership between AbbVie and our clinical trial sites. The Associate Director, Site Enablement sits within the Clinical Development Operations (CDO) organization. This role will report into the Director, Clinical Site Centricity.
We can hire for this role at our Irvine, CA; South SF, CA; North Chicago, IL; Florham Park, NJ; and Branchburg, NJ locations.
- Lead the development of a site enablement strategy including but not limited to emerging research site engagement and training
- Work closely with business owners to proactively identify opportunities and support ongoing enhancements to the overall site experience.
- Conduct industry assessments for best in class solutions for sponsors to support clinical trial sites
- Coordinate with stakeholders from all relevant departments to bring site insights into the development of customized, sponsor-backed site solutions
- Lead project management and implementation of site facing solutions, where appropriate, including implementation planning, assessment of ROI and change management
- Develop and manage external-facing materials to promote and communicate site enablement offerings to stakeholders.
- In collaboration with partners, facilitate the development of integrated communication channels with clinical sites and establish communications best practices. Create customer-centric communications content and talking points to clearly describe topics related to AbbVie clinical operations to sites
- Assess and select appropriate training vendors to meet the needs of emerging research sites or to support site solutions
- Support Country Study Management (CSM) leaders in the coordination and execution of training cohorts for emerging research sites, to ensure consistent implementation and quality standards.
- Define key performance indicators (KPIs) and other program metrics; implement processes to measure and report program effectiveness, ensuring continuous improvement.
- Ensure site enablement capabilities, training methods, and communications are compliant with all procedures and regulations