We are looking for a Business Analyst & CTRM Application Support. The main responsabilities of the role will be:
- Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing, exposure, pnl, trade booking, ..), escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
- Understand and challenge CTRM’s enhancement requests from users, in order to liaise with development team.
- Train new comers, as well as current users when required, on any part of the CTRM and/or other in-house applications.
- Operation and problems solving of business applications including jobs monitoring, interfaces and servers in close collaboration with DBA, and tech stakeholders.