The Senior Director of ClubBuy is a leadership role responsible for driving the strategic vision, operational execution, and financial performance of Versant’s Group Purchasing Program (GPO/GPP), ClubBuy. This role will drive the relationship with our GPO partner, lead development of supplier contracts, member engagement strategies, performance tracking, and cross-functional collaboration to maximize value for both Versant and ClubBuy members.
Job Duties
- Strategic Leadership
- Define and continuously evolve the strategic direction and goals for ClubBuy to support organizational growth and member value creation
- Analyze market and spend data to identify opportunities, trends, and differentiation strategies
- Partner with senior leadership to align program strategy with corporate priorities and financial objectives
- Supplier/Contract Management
- Lead negotiation and management of vendor agreements ensuring competitive pricing and quality
- Develop and maintain strong supplier relationships that support program goals and deliverables
- Member Engagement and Growth
- Serve as primary sponsor for ClubBuy member experience including onboarding, support, communications, and customer success
- Boost program engagement and retention through targeted initiatives, value messaging, and performance outcomes
- Operations/Metrics
- Oversee day-to-day ClubBuy operations ensuring efficient processes and exception service delivery
- Establish and maintain KPI’s and reporting dashboards for spend, savings, contract utilization, revenue, and vendor performance
- Team Leadership
- Recruit, coach, and develop high-performing ClubBuy team
- Set performance goals, conduct performance reviews, and mentor staff for career growth
- Foster collaboration across departments including Sales, Finance, Marketing, Legal