As Governance Documentation Lead, you will be involved in:
Governance and Management System Documentation
- Lead the development, consolidation and ongoing maintenance of governance and management system documentation, establishing a clear single source of truth.
- Develop, review and update governance, PMO and management system artefacts including policies, frameworks, plans, procedures, standards, guides and templates.
- Ensure documentation is aligned with business and integrated management system requirements, project and program lifecycle governance, assurance models (including Three Lines of Defence) and applicable standards.
- Integrate and rationalise documentation across functions and delivery partners, resolving overlaps, gaps and inconsistencies and ensuring clear definition of roles, responsibilities and accountabilities.
- Coordinate formal review and approval of governance and management system documentation through appropriate governance forums and delegated authorities.
- Define and maintain document ownership, criticality and validity, ensuring appropriate review frequency, update triggers and traceability.
Technical Authoring and Quality Assurance
- Act as technical author and editor, incorporating stakeholder, subject matter expert and business owner input into clear, concise and consistent governance documentation.
- Engage cross‑functional stakeholders through structured workshops and working sessions to capture, align and validate requirements for governance and management system documentation.
- Apply quality control and assurance checks to ensure documentation is accurate, aligned across functions and fit for purpose.
- Manage structured document review cycles, coordinating inputs, addressing comments and driving documents to an approval‑ready baseline.
- Establish and operate effective document control and versioning arrangements, ensuring visibility of document status and maintaining audit readiness.
- Use SharePoint or equivalent platforms to manage controlled storage, access, publication and archiving of governance documentation, ensuring content is current, accessible and clearly communicated to users.
Implementation and Assurance
- Work with business and functional owners to implement and embed governance and management system requirements through targeted communications, training and user guidance.
- Define and document assurance frameworks, including roles and responsibilities across the First, Second and Third Lines of Defence.
- Undertake or support governance and management system assurance activities, providing evidence of documentation compliance, approval, review history and alignment to requirements.
- Capture implementation feedback, assurance findings and changing requirements, ensuring agreed actions are reflected through controlled documentation updates.
Lessons Learned and Continuous Improvement
- Contribute to lessons learned processes, capturing insights related to governance, management system effectiveness and documentation quality.
- Analyse assurance outcomes and stakeholder feedback to identify improvement opportunities within the governance framework.
- Feed agreed lessons learned into updates to governance documentation, templates and guidance to support continuous improvement.
Other Key Responsibilities
- Support the Governance Manager and wider PMO or Business Analysis capability in developing governance best practice and internal knowledge assets.
- Contribute to proposals, presentations and internal communications as required.
- Input required information into Turner & Townsend internal systems (training provided).