Turner & Townsend are seeking an experienced Program Management Office (PMO) Senior Consultant within our Program and Portfolio Management service line. The role will be focused within our Real Estate sector – the ideal candidate will have experience across multi sectors and have transferrable skills.
Core Responsibilities:
- Responsible for the development of the defined programs strategic business case - covering all projects or programs within execution and delivery scope.
- Responsible for the definition and the fulfillment of benefits, objectives, and the realization of success criteria - aligned to the approved strategic business case.
- Responsible for gathering and recording of the execution and delivery scope requirements - documented in an overall program charter or execution plan.
- Responsible for documenting lean, established methods, processes and procedures are used for managing projects and programs throughout a life cycle, seeing them through to implementation
- Responsible to produce and maintain the overall program framework / playbook – the document is inclusive of the program execution plan and delivery methodology.
- Responsible for maintaining tools and templates aligned to the agreed program execution plan and delivery methodology.
- Responsible for identifying strategic portfolio and program stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required.
- Responsible for analyzing program risk and opportunities trend and their respective cost and schedule impact.
- Responsible for defining an overall approach to continuous improvements incorporating strategic objectives and alignment with defined benefits and targets.
- Support the day-to-day operational management duties of the team, as part of the leadership team you will be required to support the achievement of our strategic goals
- Act as or support the commission leads on our programs including managing client relations and commercial contractual arrangements
- Support the development of program processes and systems that enable efficient data collection, management, and benchmarking
- Ensure compliance to company compliance rules on all projects managed by third party Project Managers
- Design and undertake training sessions and produce materials on new processes, changes and efficiencies
- Prepare monthly and ad hoc reports on governance performance for a variety of audiences.
- Champion service quality in everything we do
- Lead and motivate others to deliver excellent client service
- Support business development activities with new and existing clients, including bid writing
- Act as the key, day to day client interface, ensuring that client objectives are met through the delivery of our service
- Coach and mentor staff, assisting them to achieve professional designations and career growth objectives.
- Understanding, identifying, and developing cross-divisional ideas into value opportunities.
- SOX control responsibilities may be part of this role, which are to be adhered to where applicable.