The Senior Change Manager is responsible for overseeing and guiding the change control process throughout the MetroLink programme, ensuring that all changes such as compensation events, identified issues, and programme changes are identified, assessed, and managed effectively.
The role holder will provide leadership and direction in establishing and maintaining a robust and efficient change control framework for both internal and external project changes. They work closely with key project functions to drive a consistent and disciplined approach to change, ensuring clarity, traceability, and alignment across the programme.
The Senior Change Manager develops, implements, and continuously improves comprehensive change control processes, collaborating across all relevant teams to ensure a unified and holistic approach to managing change for the major rail project. The role ensures that change is controlled, impacts are fully understood, and decisions are made in a timely and informed manner to support successful programme outcomes.
- Comply with the execution of the programme’s Change Control Plan, ensuring consistent application across all delivery areas.
- Engage proactively with the Directorate and cross-functional teams—including Technical, Planning, Risk, and Cost—to manage and maintain the programme scope baseline.
- Drive the development, enhancement, and governance of change control policies, processes, and standards, applying industry best practice to ensure continuous improvement and consistent implementation throughout the programme.
- Oversee and support the application of contingency management processes, ensuring alignment with programme governance.
- Provide leadership and subject matter expertise across the change control process, reviewing early warnings, assessing mitigation strategies, and guiding the evaluation and authorisation of compensation and change events.
- Undertake quality and assurance reviews of change proposals, ensuring clarity of impacts on scope, budget, and schedule, and escalating issues or risks where required.
- Maintain oversight and governance of the programme-wide change register, ensuring accurate reporting and clear communication of change status to enable timely decisions and financial approvals.
- Build and sustain effective working relationships across delivery teams, providing expert guidance and coaching on scope and change control practices.
- Carry out additional responsibilities or tasks as required to support effective change governance and programme delivery.