We are seeking a professional and friendly Medical Receptionist to join our healthcare team in Rochester Hills, United States. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility.
- Greet patients warmly and provide outstanding customer service
- Manage patient scheduling and coordinate care from initial evaluation to discharge
- Answer phone calls promptly and professionally
- Perform data entry and maintain accurate electronic medical records
- Verify and update patients' personal and financial information
- Collect, post, and deposit patient payments
- Manage incoming and outgoing correspondence, including faxes and emails
- Maintain a clean and organized reception area
- Assist with various administrative tasks as needed
- Collaborate with medical staff to ensure smooth daily operations
- Uphold patient confidentiality and adhere to HIPAA regulations